Terms of Service
Last updated: 05.06.2006
Acceptance of terms
The webpages available at www.shapeservices.com, and all linked pages ('Site'), are owned and operated by SHAPE Services, GmbH ('SHAPE Services'), and is accessed by you under the Terms of Service ('Terms of Service').
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING THIS SITE OR USING ANY PART OF THE SITE OR ANY CONTENT OR SERVICES ON THE SITE, YOU AGREE TO BECOME BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS THE SITE OR USE THE CONTENT OR ANY SERVICES IN THE SITE.
Modifications of terms of service
SHAPE Services reserves the right, at its sole discretion, to modify or replace the Terms of Service at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. Further, these Terms of Service apply exclusively to your access to, and use of, the Site and are in addition to the terms or conditions of any other agreement you may have with SHAPE for products, services or otherwise.
Description of service
Subject to full compliance with the Terms of Service, SHAPE Services may offer to provide certain services and content, as described more fully on the Site, ('Services'). Services shall include, but not be limited to, any service and content SHAPE Services performs for you, as well as the offering of any materials displayed or performed on the Site (including, but not limited to text, user comments, messages, information, data, graphics, news articles, photographs, images, illustrations, software, audio clips and video clips, also known as the 'Content') on the Site. SHAPE Services may change, suspend or discontinue the Services including any Content for any reason, at any time, including the availability of any feature or content. SHAPE Services may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.
SHAPE Services would like to provide you with high-quality and most up-to-date applications corresponding with your personal and professional needs. Please note that we offer free trial for most of our applications. Trial period length varies from 5 to 14 days depending on application. We recommend you to take advantage of free trial before making decision whether to buy our software or not. If you encounter any problems during trial, please read our FAQ section or contact our support team. We are ready to help you to troubleshoot your problems while evaluation period.
If it happened that you are dissatisfied because of technical problems, please provide us with detailed description of problem situation. You can do it using our support request form. We will make our best to help you in solving your difficulties. 97,5% of customers' complaints are solved successfully. We are interested in any kind of customers' feedback. Your comments and wishes will help us to make our applications better!
If your would like your payment to be refunded because of unauthorized purchase, we recommend you to contact your credit card company and payment system administration first of all. We regret that we are not able to process refunds for any product in 30 days after purchase date.
Upon our confirmation for refund please delete the application, all its components and registration codes from your handheld and computer. Using our software after refund is illegal.We are constantly working on improving our software. Don't hesitate to contact us, if you have any comments or feature requests.
IM+ and SHAPE Services are trademarks of SHAPE Services and may not be copied, imitated or used, in whole or in part, without the prior written permission of SHAPE Services.
All other trademarks, registered trademarks, product names and company names or logos mentioned or contained on the Site are the property of their respective owners.
SHAPE makes no warranty
SHAPE PROVIDES THIS WEB SITE 'AS IS' 'WITH ALL FAULTS' AND 'AS AVAILABLE,' AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU.
IN NO EVENT WILL ANY SHAPE PARTY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS AGREEMENT OR YOUR USE OF THE SHAPE WEB SITES.
The site may provide links to external Web sites or resources. You further acknowledge and agree that SHAPE Services shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.